APPLICATION OF FUZZY ANALYTICAL HIERARCHY PROCESS (FAHP) FOR TEACHING QUALITY EVALUATION AT DEFENCE FOUNDATION CENTRE

Abstract

Academic staff is one of the backbones of any educational institution and is responsible for the quality of students produced. Assessment of quality teaching has always been an endless debate within institutions. Research towards better teaching assessment on various criteria has been proposed. In past studies, teaching performance of academic staff was mostly evaluated based on only single numerical value, i.e. rating. Various studies have suggested different criteria on how to assess teaching performance. Due to the subjective nature of the students’ evaluation, the single rating, i.e. 1 to 5 score (very low to very high, respectively) achieved by academic staff are very general and lack accuracy. This research paper will venture into the teaching evaluation using Fuzzy Analytical Hierarchy Process (Fuzzy AHP) from the perspective of subject experts. The study will incorporate three main criteria for evaluating teaching quality, i.e. staff personal traits, knowledge transfer, and knowledge evaluation. It is found that speech culture (0.149) is deemed as the priority among other teaching quality criteria assessed.